Crash on startup, just downloaded POE 2
Just bought poe 2 support pack, downloaded the game.
When I open poe 2 (as administrator) a black window opens for a few seconds and closes without errors or anything. All files in my poe 2 documents folder is empty. No antivirus software, WinDefender is disabled. Poe 1 works fine. Client log:
Spoiler
2025/04/17 20:21:15 ***** LOG FILE OPENING *****
2025/04/17 20:21:15 121244843 84b53090 [INFO Client 1508] [JOB] Irrecoverable Exception Callback: SET 2025/04/17 20:21:15 121244859 a1e2d655 [INFO Client 1508] [HTTP2] User agent: PoE poe2_production/tags/4.2.0f Windows x64 2025/04/17 20:21:15 121244859 a1e2d656 [INFO Client 1508] [HTTP2] Using backend: cURL 2025/04/17 20:21:15 121245125 a91f0bd1 [INFO Client 1508] Send patching protocol version 7 2025/04/17 20:21:15 121245531 a91f0751 [INFO Client 1508] Web root: https://patch-poe2.poecdn.com/4.2.0.9/ 2025/04/17 20:21:15 121245531 a91f0750 [INFO Client 1508] Backup Web root: https://patch-poe2.poecdn.com/4.2.0.9/ 2025/04/17 20:21:15 121245531 a91f0734 [INFO Client 1508] Requesting root contents 1 2025/04/17 20:21:15 121245718 a91f07b2 [INFO Client 1508] Got file list for "" 0 2025/04/17 20:21:15 121245734 a91eff92 [INFO Client 1508] Requesting folder D3D12 1 2025/04/17 20:21:15 121245734 a91eff92 [INFO Client 1508] Requesting folder Redist 2 2025/04/17 20:21:15 121245734 a91eff92 [INFO Client 1508] Requesting folder Streamline 3 2025/04/17 20:21:16 121245937 a91f07b2 [INFO Client 1508] Got file list for "D3D12" 2 2025/04/17 20:21:16 121246156 a91f07b2 [INFO Client 1508] Got file list for "Redist" 1 2025/04/17 20:21:16 121246156 a91f07b2 [INFO Client 1508] Got file list for "Streamline" 0 2025/04/17 20:21:16 121246156 a91f30f5 [INFO Client 1508] Finished checking files 2025/04/17 20:21:16 121246375 36ec605c [INFO Client 1508] Enumerated adapter: NVIDIA GeForce GTX 980 Ti 2025/04/17 20:21:16 121246484 36ec52d1 [INFO Client 1508] Enumerated device for adapter: NVIDIA GeForce GTX 980 Ti. Selected feature level: 45312. Max feature level: 45312 2025/04/17 20:21:16 121246484 36ec7815 [INFO Client 1508] Enumerated output for adapter NVIDIA GeForce GTX 980 Ti of \\.\DISPLAY2 2025/04/17 20:21:16 121246500 36ec7815 [INFO Client 1508] Enumerated output for adapter NVIDIA GeForce GTX 980 Ti of \\.\DISPLAY1 2025/04/17 20:21:16 121246500 36ec605c [INFO Client 1508] Enumerated adapter: Microsoft Basic Render Driver 2025/04/17 20:21:16 121246500 36ec52d1 [INFO Client 1508] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312 2025/04/17 20:21:16 121246500 b39496d3 [INFO Client 1508] [ENGINE] Init 2025/04/17 20:21:16 121246500 b39496d2 [INFO Client 1508] [ENGINE] Current directory: C:/Games/POE2 2025/04/17 20:21:16 121246500 b39496dd [INFO Client 1508] [ENGINE] Cache directory: C:\Users\Kirill\AppData\Roaming\Path of Exile 2\ 2025/04/17 20:21:16 121246500 b39496dc [INFO Client 1508] [ENGINE] Download directory: C:\Users\Kirill\AppData\Roaming\Path of Exile 2\Download\ 2025/04/17 20:21:16 121246500 b39497ba [INFO Client 1508] [ENGINE] Settings directory: C:\Users\Kirill\Documents\My Games\Path of Exile 2\ 2025/04/17 20:21:16 121246500 b39497bf [INFO Client 1508] [ENGINE] Test Synchronous UI: OFF 2025/04/17 20:21:16 121246500 b39497bc [INFO Client 1508] [ENGINE] Test Synchronous Simulation: OFF 2025/04/17 20:21:16 121246500 b394979b [INFO Client 1508] [ENGINE] Test Disable Frame Move Jobs: OFF 2025/04/17 20:21:16 121246500 b394979a [INFO Client 1508] [ENGINE] Test Disable Frame Render Jobs: OFF 2025/04/17 20:21:16 121246500 b394979f [INFO Client 1508] [ENGINE] Linearize: OFF 2025/04/17 20:21:16 121246500 b3949793 [INFO Client 1508] [ENGINE] Windows Version: Windows 10 Build 17134 2025/04/17 20:21:16 121246500 b394a33a [INFO Client 1508] [ENGINE] OS: Windows 10 Build 17134 2025/04/17 20:21:16 121246500 84b53e1a [INFO Client 1508] [JOB] Emulate Platforms: OFF 2025/04/17 20:21:16 121246500 84b53e1d [INFO Client 1508] [JOB] Tight Buffers: ON 2025/04/17 20:21:16 121246500 84b53d39 [INFO Client 1508] [JOB] Test Many Queues: OFF 2025/04/17 20:21:16 121246500 84b53d92 [INFO Client 1508] [JOB] Test Random Delay: OFF 2025/04/17 20:21:16 121246500 84b530b7 [INFO Client 1508] [JOB] Start 2025/04/17 20:21:16 121246500 84b5395d [INFO Client 1508] [JOB] HIGH: 6 2025/04/17 20:21:16 121246500 84b5395d [INFO Client 1508] [JOB] MEDIUM: 6 2025/04/17 20:21:16 121246500 84b5395d [INFO Client 1508] [JOB] LOW: 3 2025/04/17 20:21:16 121246500 84b5395d [INFO Client 1508] [JOB] IDLE: 3 2025/04/17 20:21:16 121246500 aa6ea5e6 [INFO Client 1508] [STORAGE] Mapping bucket count: 8 2025/04/17 20:21:16 121246500 aa6ea5e4 [INFO Client 1508] [STORAGE] Consolidate: OFF 2025/04/17 20:21:16 121246500 aa6e6fa2 [INFO Client 1508] [STORAGE] Init bundle cache 2025/04/17 20:21:17 121247078 f6f3b405 [INFO Client 1508] [BUNDLE] Bundle index: Bundles2/_.index.bin 2025/04/17 20:21:17 121247078 f6f3b402 [INFO Client 1508] [BUNDLE] Found 41680 entries (7.3 MB) 2025/04/17 20:21:17 121247078 f6f3b403 [INFO Client 1508] [BUNDLE] Found 2486923 slots (47.4 MB) 2025/04/17 20:21:17 121247078 f6f3b400 [INFO Client 1508] [BUNDLE] Found 63587 directories (745.2 KB) 2025/04/17 20:21:17 121247093 aa6e6fe5 [INFO Client 1508] [STORAGE] Async: ON 2025/04/17 20:21:17 121247093 6285b0fe [INFO Client 1508] [RENDER] Render: ON 2025/04/17 20:21:17 121247093 6285b0f3 [INFO Client 1508] [RENDER] Emulate: OFF 2025/04/17 20:21:17 121247093 6285b09b [INFO Client 1508] [RENDER] Tight: ON 2025/04/17 20:21:17 121247093 6285b09e [INFO Client 1508] [RENDER] Consolidate: OFF 2025/04/17 20:21:17 121247093 6285b09d [INFO Client 1508] [RENDER] Linearize: OFF 2025/04/17 20:21:17 121247093 6285b035 [INFO Client 1508] [RENDER] Linearize Textures: OFF 2025/04/17 20:21:17 121247093 6285b036 [INFO Client 1508] [RENDER] Validate Bindings: OFF 2025/04/17 20:21:17 121247093 6285b033 [INFO Client 1508] [RENDER] Single Buffered: OFF 2025/04/17 20:21:17 121247093 6285b03c [INFO Client 1508] [RENDER] Device Recovery: ON 2025/04/17 20:21:17 121247093 6285afd6 [INFO Client 1508] [RENDER] Resource Manager: OFF 2025/04/17 20:21:17 121247093 12ca2f80 [INFO Client 1508] [RENDER] Dynamic Types bucket count: 16 2025/04/17 20:21:17 121247093 6285afdd [INFO Client 1508] [RENDER] Disable Transfer Queue: OFF 2025/04/17 20:21:17 121247093 62857b3a [INFO Client 1508] [RENDER] Async: ON 2025/04/17 20:21:17 121247093 62857b3c [INFO Client 1508] [RENDER] Budget: ON 2025/04/17 20:21:17 121247093 62857b19 [INFO Client 1508] [RENDER] Wait: ON 2025/04/17 20:21:17 121247093 62857b13 [INFO Client 1508] [RENDER] Warmup: ON 2025/04/17 20:21:17 121247093 6285b139 [INFO Client 1508] [RENDER] Skip: ON 2025/04/17 20:21:17 121247093 6285b0dc [INFO Client 1508] [RENDER] Throttling: ON 2025/04/17 20:21:17 121247093 4228d247 [INFO Client 1508] [ENTITY] Consolidate: OFF 2025/04/17 20:21:17 121247093 4228d244 [INFO Client 1508] [ENTITY] Static: ON 2025/04/17 20:21:17 121247093 4228d2a4 [INFO Client 1508] [ENTITY] Linearize: OFF 2025/04/17 20:21:17 121247093 4228d2a7 [INFO Client 1508] [ENTITY] Linearize Log: OFF 2025/04/17 20:21:17 121247093 4228d2a2 [INFO Client 1508] [ENTITY] Linearize No Dynamic: OFF 2025/04/17 20:21:17 121247093 4228d2ad [INFO Client 1508] [ENTITY] Linearize Textures: OFF 2025/04/17 20:21:17 121247093 4228d280 [INFO Client 1508] [ENTITY] Async: ON 2025/04/17 20:21:17 121247093 4228d2e7 [INFO Client 1508] [ENTITY] Wait: ON 2025/04/17 20:21:17 121247093 4228d2e1 [INFO Client 1508] [ENTITY] Warmup: ON 2025/04/17 20:21:17 121247093 4228d2ce [INFO Client 1508] [ENTITY] Instancing: ON 2025/04/17 20:21:17 121247093 e2ea3847 [INFO Client 1508] [SHADER] Tight: ON 2025/04/17 20:21:17 121247093 e2ea3842 [INFO Client 1508] [SHADER] Emulate: OFF 2025/04/17 20:21:17 121247093 e2ea3841 [INFO Client 1508] [SHADER] Consolidate: OFF 2025/04/17 20:21:17 121247093 e2ea38e9 [INFO Client 1508] [SHADER] Packed Only: OFF 2025/04/17 20:21:17 121247093 e2ea38ea [INFO Client 1508] [SHADER] Force Compile: OFF 2025/04/17 20:21:17 121247093 e2ea38ef [INFO Client 1508] [SHADER] Linearize: OFF 2025/04/17 20:21:17 121247093 e2ea37e5 [INFO Client 1508] [SHADER] Address: 2025/04/17 20:21:17 121247093 e2ea3780 [INFO Client 1508] [SHADER] Async: ON 2025/04/17 20:21:17 121247093 e2ea3786 [INFO Client 1508] [SHADER] Budget: ON 2025/04/17 20:21:17 121247093 e2ea3821 [INFO Client 1508] [SHADER] Wait: ON 2025/04/17 20:21:17 121247093 e2ea3863 [INFO Client 1508] [SHADER] Warmup: ON 2025/04/17 20:21:17 121247093 e2ea382b [INFO Client 1508] [SHADER] Sparse: ON 2025/04/17 20:21:17 121247093 e2ea37c6 [INFO Client 1508] [SHADER] Delay: OFF 2025/04/17 20:21:17 121247093 e2ea3865 [INFO Client 1508] [SHADER] Limit: ON 2025/04/17 20:21:17 121247093 e2ea3806 [INFO Client 1508] [SHADER] Inline Uniforms: ON 2025/04/17 20:21:17 121247093 c0e23e04 [INFO Client 1508] [TEXTURE] Tight Buffers: ON 2025/04/17 20:21:17 121247093 c0e23e09 [INFO Client 1508] [TEXTURE] Small Caches: OFF 2025/04/17 20:21:17 121247093 c0e23e21 [INFO Client 1508] [TEXTURE] Emulate: OFF 2025/04/17 20:21:17 121247093 c0e23e24 [INFO Client 1508] [TEXTURE] Linearize: OFF 2025/04/17 20:21:17 121247093 c0e23e27 [INFO Client 1508] [TEXTURE] Linearize Textures: OFF 2025/04/17 20:21:17 121247093 3375efc4 [INFO Client 1508] [TEXTURE] Dynamic Bucket count: 16 2025/04/17 20:21:17 121247093 c0e23ec2 [INFO Client 1508] [TEXTURE] Async: ON 2025/04/17 20:21:17 121247093 c0e23ee7 [INFO Client 1508] [TEXTURE] Wait: ON 2025/04/17 20:21:17 121247093 c0e23ee1 [INFO Client 1508] [TEXTURE] Throttling: ON 2025/04/17 20:21:17 121247093 c0e23e86 [INFO Client 1508] [TEXTURE] Budget: ON 2025/04/17 20:21:17 121247093 c0e23e8c [INFO Client 1508] [TEXTURE] Throw: OFF 2025/04/17 20:21:17 121247093 6e24a5b7 [INFO Client 1508] [MESH] Tight Buffers: ON 2025/04/17 20:21:17 121247093 6e24a5b0 [INFO Client 1508] [MESH] Small Caches: OFF 2025/04/17 20:21:17 121247093 6e24a5bd [INFO Client 1508] [MESH] Emulate: OFF 2025/04/17 20:21:17 121247093 6e24a61b [INFO Client 1508] [MESH] Linearize: OFF 2025/04/17 20:21:17 121247093 3af1cd8 [INFO Client 1508] [MESH] Dynamic Bucket count: 16 2025/04/17 20:21:17 121247093 6e24a613 [INFO Client 1508] [MESH] Async: ON 2025/04/17 20:21:17 121247093 6e24a67e [INFO Client 1508] [MESH] Wait: ON 2025/04/17 20:21:17 121247093 32b953e2 [INFO Client 1508] [MESH] Throttling: ON 2025/04/17 20:21:17 121247093 32b953e4 [INFO Client 1508] [MESH] Budget: ON 2025/04/17 20:21:17 121247093 32b95381 [INFO Client 1508] [MESH] Throw: OFF 2025/04/17 20:21:17 121247109 2627e54a [INFO Client 1508] [ENGINE] Running Engine version 2.4.0 2025/04/17 20:21:17 121247109 d86b4ea4 [INFO Client 1508] [TRAILS] Immutable: ON 2025/04/17 20:21:17 121247109 d86b4ea7 [INFO Client 1508] [TRAILS] Debug: OFF 2025/04/17 20:21:17 121247109 fb59837e [INFO Client 1508] [MAT] Mat table size: 103877 2025/04/17 20:21:17 121247109 6689d084 [INFO Client 1508] [MAT] Tight: ON 2025/04/17 20:21:17 121247109 6689d08a [INFO Client 1508] [MAT] Ingore Temp: ON 2025/04/17 20:21:17 121247109 6689d0a0 [INFO Client 1508] [MAT] Enable Validation: OFF 2025/04/17 20:21:17 121247109 6689d0a5 [INFO Client 1508] [MAT] Enable Throw: OFF 2025/04/17 20:21:17 121247109 6689d0a6 [INFO Client 1508] [MAT] Linearize: OFF 2025/04/17 20:21:17 121247109 b18f0f9e [INFO Client 1508] [MAT] Dynamic Bucket count: 8 2025/04/17 20:21:17 121247109 6689d045 [INFO Client 1508] [MAT] Async: ON 2025/04/17 20:21:17 121247109 6689d166 [INFO Client 1508] [MAT] Wait: ON 2025/04/17 20:21:17 121247109 6689d160 [INFO Client 1508] [MAT] Warmup: ON 2025/04/17 20:21:17 121247109 104b656c [INFO Client 1508] [SOUND] Audio: ON 2025/04/17 20:21:17 121247109 104b656d [INFO Client 1508] [SOUND] LiveUpdate: OFF 2025/04/17 20:21:17 121247109 52958467 [INFO Client 1508] [SOUND] Buffer size = 128.0 MB 2025/04/17 20:21:17 121247109 52957d02 [INFO Client 1508] [SOUND] Channel count = 128 (asked for 128) 2025/04/17 20:21:17 121247109 52959125 [INFO Client 1508] [SOUND] Source count = 512 2025/04/17 20:21:17 121247250 52958d23 [INFO Client 1508] [SOUND] Changing to device "Динамики (Realtek High Definition Audio)" 2025/04/17 20:21:17 121247250 80841dc7 [INFO Client 1508] [GRAPH] Tight: ON 2025/04/17 20:21:17 121247250 80841dc5 [INFO Client 1508] [GRAPH] Ignore Temp: ON 2025/04/17 20:21:17 121247250 80841dc2 [INFO Client 1508] [GRAPH] Enable Validation: OFF 2025/04/17 20:21:17 121247250 80841dcf [INFO Client 1508] [GRAPH] Inline Uniforms: ON 2025/04/17 20:21:17 121247250 80841e29 [INFO Client 1508] [GRAPH] Enable Throw: OFF 2025/04/17 20:21:17 121247250 80841e2c [INFO Client 1508] [GRAPH] Linearize: OFF 2025/04/17 20:21:17 121247250 4e0dee2 [INFO Client 1508] [GRAPH] Dynamic Bucket count: 8 2025/04/17 20:21:17 121247250 f2559bd7 [INFO Client 1508] [VIDEO] Enable: ON 2025/04/17 20:21:17 121247265 ae8fe104 [INFO Client 1508] [PARTICLE] Immutable: ON 2025/04/17 20:21:17 121247265 ae8fe105 [INFO Client 1508] [PARTICLE] Debug: OFF 2025/04/17 20:21:17 121247265 ae8fe108 [INFO Client 1508] [PARTICLE] Keep Persistent: ON 2025/04/17 20:21:17 121247265 2962e53c [INFO Client 1508] [RESOURCE] Jobs: ON 2025/04/17 20:21:17 121247265 36ec605c [INFO Client 1508] Enumerated adapter: NVIDIA GeForce GTX 980 Ti 2025/04/17 20:21:17 121247359 36ec52d1 [INFO Client 1508] Enumerated device for adapter: NVIDIA GeForce GTX 980 Ti. Selected feature level: 45312. Max feature level: 45312 2025/04/17 20:21:17 121247359 36ec7815 [INFO Client 1508] Enumerated output for adapter NVIDIA GeForce GTX 980 Ti of \\.\DISPLAY2 2025/04/17 20:21:17 121247359 36ec7815 [INFO Client 1508] Enumerated output for adapter NVIDIA GeForce GTX 980 Ti of \\.\DISPLAY1 2025/04/17 20:21:17 121247359 36ec605c [INFO Client 1508] Enumerated adapter: Microsoft Basic Render Driver 2025/04/17 20:21:17 121247375 36ec52d1 [INFO Client 1508] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312 2025/04/17 20:21:17 121247375 b3949e91 [INFO Client 1508] [ENGINE] Ready 2025/04/17 20:21:17 121247375 daa6b547 [INFO Client 1508] [STARTUP] Game Start 2025/04/17 20:21:17 121247625 fb9ab62c [DEBUG Client 1508] Rebuilding UI::Core properties. Current input mode = '1' 2025/04/17 20:21:18 121247796 daa6b5a0 [INFO Client 1508] [STARTUP] Game in 0.426348 seconds 2025/04/17 20:21:18 121247812 daa6b547 [INFO Client 1508] [STARTUP] Device Start 2025/04/17 20:21:18 121247812 62857f3f [INFO Client 1508] [RENDER] Starting device: DirectX12 2025/04/17 20:21:18 121248156 daa6b547 [INFO Client 1508] [STREAMLINE] Init Start 2025/04/17 20:21:18 121248625 daa6b5a0 [INFO Client 1508] [STREAMLINE] Init in 0.467525 seconds 2025/04/17 20:21:18 121248625 cb0f8ed6 [INFO Client 1508] [STREAMLINE] Initialized (Enabled) 2025/04/17 20:21:18 121248703 e0a4d0d3 [INFO Client 1508] [D3D12] Found matching adapter using LUID 000002502F0000B0 (NVIDIA GeForce GTX 980 Ti - ASUS MG279) 2025/04/17 20:21:19 121248843 e0a4d99d [INFO Client 1508] [D3D12] SDK Version = Unknown 2025/04/17 20:21:19 121248843 e0a4bb90 [INFO Client 1508] [D3D12] GPU type: discrete 2025/04/17 20:21:19 121248843 e0a4bbb7 [DEBUG Client 1508] [D3D12] VRAM size = 5.94 GB 2025/04/17 20:21:19 121248843 e0a4bbb6 [INFO Client 1508] [D3D12] VRAM limit: 5.94 GB 2025/04/17 20:21:19 121248843 e0a4ed50 [INFO Client 1508] [D3D12] Shader Model: D3D_SHADER_MODEL_6_2 2025/04/17 20:21:19 121248843 e0a4ed11 [INFO Client 1508] [D3D12] Feature Level: 12.1 2025/04/17 20:21:19 121248843 e0a4e1b8 [INFO Client 1508] [D3D12] Wave Lane Count: 32 2025/04/17 20:21:19 121248843 e0a4e17a [INFO Client 1508] [D3D12] VRS Supported: false (2x2) 2025/04/17 20:21:19 121248921 cb0f96f1 [INFO Client 1508] [STREAMLINE][PCL]: Loaded version 2.4.10 (NGX: 0.0.0) 2025/04/17 20:21:19 121248921 cb0f96b6 [INFO Client 1508] [STREAMLINE][NIS]: Loaded proxy version 2025/04/17 20:21:19 121248921 cb0f96b6 [INFO Client 1508] [STREAMLINE][FSR]: Loaded proxy version 2025/04/17 20:21:19 121248921 cb0f96b6 [INFO Client 1508] [STREAMLINE][XeSS]: Loaded proxy version 2025/04/17 20:21:19 121248921 cb0f96b6 [INFO Client 1508] [STREAMLINE][PSSR]: Loaded proxy version 2025/04/17 20:21:19 121248937 cb0f975f [INFO Client 1508] [STREAMLINE][PCL] Enabled: false 2025/04/17 20:21:19 121248937 cb0f975f [INFO Client 1508] [STREAMLINE][NIS] Enabled: true 2025/04/17 20:21:19 121248937 cb0f975e [INFO Client 1508] [STREAMLINE][FSR] Enabled: true 2025/04/17 20:21:19 121248953 cb0f975e [INFO Client 1508] [STREAMLINE][XeSS] Enabled: false 2025/04/17 20:21:19 121248953 cb0f975e [INFO Client 1508] [STREAMLINE][PSSR] Enabled: false 2025/04/17 20:21:19 121248968 55e61cda [INFO Client 1508] [D3D12] Buffer Count = 3 2025/04/17 20:21:19 121248968 9082c2de [CRIT Client 1508] [D3D12] D3D12SerializeVersionedRootSignature failed PackCheck.exe:
Spoiler
========================
PackCheck starting ======================== 2025/04/13 18:07:44 Repairing pack file Content.ggpk 2025/04/13 18:07:44 Note: If checking chunks takes more than a few minutes you may need to create a Windows Defender or anti-virus exclusion for PackCheck 2025/04/13 18:07:52 Checking all chunks are valid... done 2025/04/13 18:07:52 Checking free chain... done 2025/04/13 18:07:53 Scanning pack contents... found 54568 entries 2025/04/13 18:07:53 Freeing orphaned chunks... none found 2025/04/13 18:07:53 Merging free chunks... done 2025/04/13 18:07:53 Current pack file size is 96687962069, performing fast compaction 2025/04/13 18:07:53 New pack file size is 96687962069, compaction finished 2025/04/13 18:19:17 Checking content hashes... all content hashes are in sync 2025/04/13 18:19:17 Finished repairing pack file Press <ENTER> to quit... Last bumped on Apr 18, 2025, 2:36:20 AM
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Anyway, I updated Windows and the problem was solved.
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