Getting weird glitch freezing..etc

Hi

(Plz check the video bellow) this happen every time i enter map or if i have juci map!!

i have done everything here what i have done:

1- re-install new win11 :)
2- download latest version of Nvidia + directx 12
3- re-install path of exile 2 after deleting everything
4- delete loot filter
5- i follow this guide (https://www.pathofexile.com/forum/view-thread/3072628)

i have 2 monitors and i play on 262 FPS the other monitor have youtube or poe2 trade site when i enter the map and try to move the mouse to another monitor to watch the video or check item price i get also glitch freezing dk why

and this is my PC info

Motherboard: ROG STRIX Z370-F GAMING
Graphic card: NVIDIA GeForce GTX 1070 Ti
Ram: 32GB
Processor: Intel i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s)
Hard disk: NVMe SSD 500GB very fast
network speed: fiber internet 500MB

This is the video

https://youtu.be/zWrz92_-Ols

I have no idea what is going on, i have no issue in POE1 only in POE2 plz help :/

Could you record another video, but with the in-game metrics being displayed?

You can toggle them on with the F1 key. It'll help clarify where the issue is.

"

Sarno#0493 wrote:

Could you record another video, but with the in-game metrics being displayed?

You can toggle them on with the F1 key. It'll help clarify where the issue is.

Hi there ty here is another one with the metrics info

i get freezing for a sec and cant move also the sound come late!

https://youtu.be/2fr0pBlvlfk

"

Sarno#0493 wrote:

Could you record another video, but with the in-game metrics being displayed?

You can toggle them on with the F1 key. It'll help clarify where the issue is.

Hi there any update?

Are you sure that your external dedicated GPU (nvidia 1070) is set as the primary graphic card to be used in Windows for poe2 since your processor (8700k) also has a built in GPU (Intel 630)? This is a different setting than in game.

You could try doing DDU in Windows Safe Mode to fully uninstall the Nvidia driver, then install on older Nvidia driver as some newer drivers can not only be buggy but are completely unnecessary for the model GPU you're using.

DDU and its instructions can be found on their website.
https://www.wagnardsoft.com/content/Download-Display-Driver-Uninstaller-DDU-18110

I'd recommend downloading an older video driver from Nvidia's website directly to have ready for installation after booting back into Windows from using DDU in Safe Mode.

Also, the are a few videos out there on YouTube about using Nvidia Profile Inspector which will properly set the game to use the correct GPU as some have reported the profiles get mixed up if both games are installed.

"

Eleven777#0993 wrote:

Are you sure that your external dedicated GPU (nvidia 1070) is set as the primary graphic card to be used in Windows for poe2 since your processor (8700k) also has a built in GPU (Intel 630)? This is a different setting than in game.

You could try doing DDU in Windows Safe Mode to fully uninstall the Nvidia driver, then install on older Nvidia driver as some newer drivers can not only be buggy but are completely unnecessary for the model GPU you're using.

DDU and its instructions can be found on their website.
https://www.wagnardsoft.com/content/Download-Display-Driver-Uninstaller-DDU-18110

I'd recommend downloading an older video driver from Nvidia's website directly to have ready for installation after booting back into Windows from using DDU in Safe Mode.

Also, the are a few videos out there on YouTube about using Nvidia Profile Inspector which will properly set the game to use the correct GPU as some have reported the profiles get mixed up if both games are installed.

Ty so much i did the change of GPU i have still some freezing but not like before i will try to install old Nvidia driver and try

"

Eleven777#0993 wrote:

Are you sure that your external dedicated GPU (nvidia 1070) is set as the primary graphic card to be used in Windows for poe2 since your processor (8700k) also has a built in GPU (Intel 630)? This is a different setting than in game.

You could try doing DDU in Windows Safe Mode to fully uninstall the Nvidia driver, then install on older Nvidia driver as some newer drivers can not only be buggy but are completely unnecessary for the model GPU you're using.

DDU and its instructions can be found on their website.
https://www.wagnardsoft.com/content/Download-Display-Driver-Uninstaller-DDU-18110

I'd recommend downloading an older video driver from Nvidia's website directly to have ready for installation after booting back into Windows from using DDU in Safe Mode.

Also, the are a few videos out there on YouTube about using Nvidia Profile Inspector which will properly set the game to use the correct GPU as some have reported the profiles get mixed up if both games are installed.

Hi

I have done all these things u told me to do but still have same issue its get even worst

Edit with onfo

https://youtu.be/4qsW-f2_3Ew

Any advice ?

When your freezing is happening your GPU appears to be waiting for information from the CPU as can be seen in the spoiler image below. Your frame time goes up and FPS goes down. I'm not sure what's causing your issue but can only make some recommendations.

For testing and ruling things out:

• Try swapping in game between DX12/Vulkan/DX11
• Set the game to Windowed Full Screen
• Disable VSync if on (Nvidia + in game)
• Set both monitors to 60Hz & Nvidia app to 60 for both
• Check your PCIe reported bandwidth with GPU-Z
• Run DxDiag in Windows and paste the results here via https://pastebin.com

If you run into a problem switching between DX12/Vulkan/DX11 and you're locked out of the game, you can fix this by editing your config file:

• Documents > My Games > Path of Exile 2 > poe2_production_Config.ini (open in notepad save as .ini not .txt)
• Search for "renderer" and change "renderer_type="

To check your GPU-Z PCIe Bandwidth:

• Download GPU-Z, screenshot the results, post to a site like https://imgur.com/
• https://www.techpowerup.com/download/techpowerup-gpu-z/bb

"

Eleven777#0993 wrote:

When your freezing is happening your GPU appears to be waiting for information from the CPU as can be seen in the spoiler image below. Your frame time goes up and FPS goes down. I'm not sure what's causing your issue but can only make some recommendations.

frame spikes

For testing and ruling things out:

• Try swapping in game between DX12/Vulkan/DX11
• Set the game to Windowed Full Screen
• Disable VSync if on (Nvidia + in game)
• Set both monitors to 60Hz & Nvidia app to 60 for both
• Check your PCIe reported bandwidth with GPU-Z
• Run DxDiag in Windows and paste the results here via https://pastebin.com

If you run into a problem switching between DX12/Vulkan/DX11 and you're locked out of the game, you can fix this by editing your config file:

• Documents > My Games > Path of Exile 2 > poe2_production_Config.ini (open in notepad save as .ini not .txt)
• Search for "renderer" and change "renderer_type="

Spoiler

To check your GPU-Z PCIe Bandwidth:

• Download GPU-Z, screenshot the results, post to a site like https://imgur.com/
• https://www.techpowerup.com/download/techpowerup-gpu-z/bb

"GPU-Z_Example

Hi Eleven,

Here is the result

DxDiag: https://pastebin.com/JLCN0ksB

Bandwidth: https://imgur.com/a/zGRiEfA

"

Exanaros#4097 wrote:

Hi Eleven,

Here is the result

DxDiag: https://pastebin.com/JLCN0ksB

Bandwidth: https://imgur.com/a/zGRiEfA

Hey, thanks for the info.

Your DxDiag shows your ROG STRIX Z370-F GAMING BIOS is slightly dated and could use an update from 2801 to 3004
https://rog.asus.com/motherboards/rog-strix/rog-strix-z370-f-gaming-model/helpdesk_bios/
Also, the GPU-Z is reporting that your GPU supports x16 mode but is running in x8.

You'd need to disconnect your PC from power and see if the GPU is slotted into the correct PCIe slot for your board as shown in the image below. If it is slotted in the correct slot (#2 PCIE_X16x8_1), I'd recommend carefully removing/reseating the GPU to make sure it isn't loose.
Hopefully something here helps your situation.